> For the complete documentation index, see [llms.txt](https://docs.rubica.au/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rubica.au/getting-started/logging-ideas-or-getting-support.md).

# Logging Ideas or Getting Support

{% stepper %}
{% step %}

### Navigate to the Utility Bar

The Utility Bar follows you everywhere in Rubica.
{% endstep %}

{% step %}

### Click Ideas & Support

Click **Ideas & Support** and follow the prompts.
{% endstep %}

{% step %}

### Include links to the record(s)

Always include **links to the record(s)** you’re having trouble with to help us action it faster.
{% endstep %}
{% endstepper %}

{% hint style="info" %}
All submissions go directly to **Rubica Support** (Patrick Gardner, Aaron Breed & Tom McIntosh), who will respond as soon as practicable. Your in-house Salesforce system admin may also be looped in.
{% endhint %}

![](https://content.gitbook.com/content/qzoPnlIGiL5ejRdJEq5X/blobs/ntrSPIc6Qk1Xdw5E38I3/Screenshot%202025%2011%2017%20at%201.23.22%E2%80%AFam.png)