> For the complete documentation index, see [llms.txt](https://docs.rubica.au/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rubica.au/households/email-broadcasts/household-email-audiences.md).

# A Household's Email Audiences

The Email Audiences card on a household shows which broadcast audiences each person is in, the address they're emailed at, and the greeting used.

The **Email Audiences** card on a household answers: *"Will this client get our emails, at which address, and what will it call them?"*

For each person in the household it shows:

| Column                 | What it shows                                                                             |
| ---------------------- | ----------------------------------------------------------------------------------------- |
| **Person**             | The household member                                                                      |
| **Email address used** | The address broadcasts go to. **No email address on record** means they won't receive any |
| **Greeting used**      | How broadcasts address them, for example "Sam & Alex" for a couple sharing an inbox       |
| **Audiences**          | Every audience they're currently in                                                       |

Hover over an audience to see when they were last sent something through it.

<figure><img src="https://3555949013-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqzoPnlIGiL5ejRdJEq5X%2Fuploads%2Fgit-blob-78ceaf689d7d46fbf273810d9c1265674446292e%2Femail-household-card.png?alt=media" alt="A household&#x27;s Email Audiences card: a couple sharing one inbox"><figcaption><p>All names shown are examples.</p></figcaption></figure>

## Couples who share an inbox

When two people share one email address, broadcasts send **one** email to that inbox, not two. The card shows them together, with a single address and greeting. If an audience includes only one of them, that person's name is shown next to it.

If the greeting **Differs between them**, only one is used. Check both people's preferred names if that matters.

## "Removed since…"

An audience shown in amber as **removed since** a date means the person was sent a broadcast through that audience in the past but no longer qualifies, for example because the household is now inactive. They won't receive the next one.

## Changing what the card shows

The card reflects each audience's own rule exactly. It doesn't apply any extra rules of its own. To stop someone receiving an audience's emails, change their record so they no longer meet its rule (for example their status), or ask your admin to adjust the audience. See [How Recipients Are Worked Out](/households/email-broadcasts/how-recipients-are-worked-out.md).

## What they've already been sent

The household's **Activity Timeline** lists every broadcast each person received. See [Results and Recipients](/households/email-broadcasts/results-and-recipients.md#on-the-clients-timeline).