> For the complete documentation index, see [llms.txt](https://docs.rubica.au/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rubica.au/households/email-broadcasts/sending-a-broadcast.md).

# Sending a Broadcast

Send a broadcast: pick the audience and the email, send yourself a test, then send. Or clone one you've sent before.

You need two things before you send: an **audience** (who gets it, see [Audiences](/households/email-broadcasts/audiences.md)) and a **template** (what it looks like, see [Templates](/households/email-broadcasts/templates.md)).

<figure><img src="https://3555949013-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqzoPnlIGiL5ejRdJEq5X%2Fuploads%2Fgit-blob-ee13d6d9b5adea55c34465808bdc1569aa029b5f%2Femail-send.gif?alt=media" alt="New broadcast: the audience and email are chosen, the email is previewed for a person in the audience, Send me a test shows Test sent, then Send to 214 asks for confirmation before sending"><figcaption><p>Pick who and what, preview it as a real person, test it, then send. All names are examples.</p></figcaption></figure>

## Send a new broadcast

1. Click **New broadcast** at the top of the **Email Broadcasts** tab.
2. Under **To**, pick the audience. The number of people is shown next to its name.
3. Under **Email**, pick the template.
4. Check the **From** and **Subject** shown underneath. Both come from the template. To change them, click **Edit in Resend**, change the template there, then sync it (see [Templates](/households/email-broadcasts/templates.md#bring-in-new-or-changed-templates)).
5. Under **Preview as**, pick a person from the audience. The email below is filled in for them, with their name, greeting and any other merge fields, the way it will arrive. Try a couple of different people. **Merge fields you can use** lists each merge field with that person's value. See [Merge Fields](/households/email-broadcasts/merge-fields.md).
6. Click **Send me a test**. One copy goes to your own email address, with **\[Test]** at the start of the subject. Open it and check the wording, the links and how it looks on your phone.
7. Click **Send to** *number*. You're asked to confirm, with the subject, sender and audience spelled out. Click **OK** to send.

A broadcast can't be recalled once it's sent, so check the test first. You'll be reminded if you haven't sent yourself one.

### What happens when you click OK

1. The audience's members are brought up to date with the email service. A live audience is re-checked at this moment, so anyone who now matches is included and anyone who doesn't is dropped.
2. The broadcast goes out. Anyone who has unsubscribed from your broadcasts is skipped automatically.
3. It appears at the top of the **Broadcasts** list within a minute or two, and the results fill in over the next few minutes.

## Send to an audience straight away

On the **Audiences** tab, hover over an audience and click **Send broadcast**, or open the audience and click **Send broadcast**. The window opens with that audience already chosen.

## Use a template straight away

On the **Templates** tab, click **Use** on a template. The window opens with that template already chosen.

## Clone a broadcast

To send the same email again, for example to a different audience or as a reminder:

* hover over the broadcast in the list and click **Clone**, or
* click the broadcast, then **Clone** in the results panel.

The window opens with the same audience and email chosen. Change either, then send as above.

{% hint style="info" %}
Broadcasts written directly in Resend, rather than from a template, can't be cloned here. Click **Resend ↗** on the broadcast and use **Duplicate** in Resend instead.
{% endhint %}
