> For the complete documentation index, see [llms.txt](https://docs.rubica.au/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rubica.au/workflow/client-requests/finding-form-results.md).

# Finding Form Results

Where to see the forms inside a client request: the whole pack on the Form Requests tab, and each form's answers, files and review underneath it.

When a client request includes forms, such as a fact find or a risk questionnaire, the answers don't sit on the checklist. They're on the **Form Requests** tab, in the same place as any other form your client has received. The difference is that a client request shows up as **one pack**, with each of its forms listed inside it.

## Open the Form Requests tab

Go to the household (or the job, opportunity or lead the request was sent from) and open the **Form Requests** tab. You'll see the **Requests** list.

* Use the tabs along the top to narrow the list: **All**, **Active**, **Expired**, **Reporting**, **Archived**, and **Form Activity**.
* Use the filter buttons to show **Everything**, **Client requests** only, or **Forms** only. **My Form Requests** limits the list to the ones you sent.
* Search by name, or filter by **Status**, **Form** or **Created By**.

## Spot the pack

A client request is marked with a **Client request** badge. Its row shows:

| What you see     | What it tells you                                                         |
| ---------------- | ------------------------------------------------------------------------- |
| **Name**         | The client request template that was sent, for example your welcome pack. |
| **Status**       | **Sent** (the client has the link) or **In progress** (they've started).  |
| **Items**        | How many steps are in the pack, and when it's due.                        |
| **Progress bar** | How far through the pack the client is.                                   |

Click **Show items** to open the pack and see every step inside it. Click **Hide items** to close it again.

The buttons on the row copy the client's link and open the request exactly as the client sees it.

## Open a form's results

Each form in the pack is listed under the pack with a **Form** badge, its name (and the client's name, if more than one person got the pack) and its own status, such as **Ready**, or **In Progress** with a percentage.

Click a form to open it in the panel on the right. The panel header shows the form's name, its reference number (for example FR-000062), its status, and the **Archive** and **Take offline** buttons.

The tabs in the panel are:

| Tab            | What's in it                                                                                                                                                                                        |
| -------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Response**   | The client's answers, question by question. Use **Expand** for a larger view, or **Print / PDF** to save or print them.                                                                             |
| **Review**     | Your review of the submitted form.                                                                                                                                                                  |
| **Summary**    | A summary of the form.                                                                                                                                                                              |
| **Files**      | Any files the client uploaded with the form.                                                                                                                                                        |
| **File Notes** | File notes created from the form.                                                                                                                                                                   |
| **Logs**       | What has happened on the form, including the actions that ran when it came back.                                                                                                                    |
| **Audit**      | Who submitted it, from where, and whether the answers have changed since. See [Proving What the Client Agreed To](/workflow/client-requests/proving-what-the-client-agreed-to.md#form-audit-trail). |

You can open a form while it's still in progress to see how far the client has got. The answers update as they save.

## Where each kind of step shows up

| Step in the pack                        | Where to see it                                                                                                                                                                |
| --------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| **Form**                                | On the **Form Requests** tab, as above. The step on the checklist shows **Done** as soon as the client submits.                                                                |
| **Document, text answer, choice, link** | On the checklist itself. See [Reviewing What Comes Back](/workflow/client-requests/reviewing-what-comes-back.md).                                                              |
| **Acknowledgement**                     | On the checklist, and on the **Form Requests** tab under the request. See [Proving What the Client Agreed To](/workflow/client-requests/proving-what-the-client-agreed-to.md). |

## Next

* [Reviewing What Comes Back](/workflow/client-requests/reviewing-what-comes-back.md)
* [When a Form Comes Back](/households/forms/when-a-form-comes-back.md)